Intercultural Components of Tourism
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Course informations
| Study program level |
Undergraduate |
| Study program |
Management |
| Study program direction |
Management of rural tourism |
| Course year |
3. |
| Course semester |
VI |
| Course status |
Elective |
| ECTS |
3 |
| Lectures (h) |
15 |
| Excercises (h) |
- |
| Seminars (h) |
30 |
Course objectives
- Give an overview of fundamental concept from the field of culture, multiculturalism, interculturalism, and intercultural communication.
- Give an overview of the influence of cultural differences, culture of a society and national culture on the management function, management processes and on business on a global level.
Course outcomes
Name of the set of learning outcomes: Interculturalism in tourism
Level: 6
- Establish basic concepts in the field of culture, cultural diversity, multiculturalism, interculturalism and intercultural competence
- argue the immanence of interculturalism in touris
- to rank the characteristics and elements of the intercultural dimension of tourism
Name of the set of learning outcomes: The characteristics of an intercultural competent tourism worker
Level: 6
- To confirm the elements, components, dimensions and levels of intercultural competence
- Assess the characteristics of an intercultural competent tourism worker
- Valorize the importance of intercultural competence of staff in tourism and the importance of intercultural competence as part of tourism culture
Course content
Determining the notion of culture. Relationship and interdependence between culture and tourism. Tourism, cultural heritage and cultural-civilization heritage. Culture and cultural diversity. Multiculturalism and cultural diversity in the world, the European Union and Croatia. Building intercultural relations in multicultural societies. The immanentity of interculturalism in tourism. Intercultural dimension of tourism. Intercultural sensitivity as a prerequisite for acquiring intercultural competence. Dimensions, elements, components and levels of intercultural competence. Models of acquisition of intercultural competence. Intercultural competence of staff in tourism. The characteristics of an intercultural competent tourism worker. Intercultural competence as a part of tourism culture.
